Travel Vietnam with confidence

Private transfers across Vietnam.

Share your trip details. We review availability before confirming your transfer and fare. Driver details are provided separately before pickup. No payment is required when you submit the request.

  • Request first, no payment now
  • Driver details before pickup
  • Free cancellation until 24 hours before pickup

Hoan Kiem Lake, Hanoi

Why book with Vietnam Transfer

Reviewed before confirmation

We’ll review availability before confirming the transfer and fare.

No payment required now

Submit your transfer request without paying online.

Free cancellation

Cancel up to 24 hours before pickup.

Email booking updates

Transfer confirmation and driver details arrive as separate updates.

How it works

From your plans to your pickup

Four clear steps, with transfer confirmation followed by driver details nearer pickup.

  1. 01

    Choose your route

    Tell us where and when you want to travel.

  2. 02

    Request the vehicle you need

    Choose a vehicle size that fits your group.

  3. 03

    We confirm your transfer

    We confirm the fare and requested vehicle category, then share driver details before pickup.

  4. 04

    Meet your driver and travel

    Enjoy your private ride, then pay your driver after the trip.

Pickup, cancellation and frequently asked questions

Airport arrivals

Easy airport pickup, even after a long flight.

Your arrival should feel calm. We arrange the practical details and tell you exactly where to meet your driver.

  • Provide your flight number during booking.
  • We arrange your driver and vehicle.
  • Receive driver and vehicle details before pickup.
  • Follow clear airport meeting-point instructions.

Message Vietnam Transfer if you need help coordinating pickup.

Plans can change

Free cancellation up to 24 hours before pickup.

Cancel at least 24 hours before your scheduled pickup and there is no cancellation charge. After the cutoff, contact our support team for help.

Contact support

Good to know

Questions before you travel

Clear answers about payment, pickup, cancellation, and staying in touch.

When do I pay?

You pay your driver after the trip. There is no online payment during booking.

Can I cancel my transfer?

Yes. Cancellation is free until 24 hours before pickup. After that cutoff, please contact support.

When will I receive driver details?

Driver information will be provided before pickup once your driver has been arranged.

How do I coordinate with my driver?

Contact Vietnam Transfer through the support details in your booking confirmation. We coordinate pickup while keeping customer and driver contact details private.

What happens if my flight is delayed?

Provide your flight number during booking so we have the flight information needed to coordinate your pickup. Automatic flight monitoring is not currently offered.

Do I need a Vietnamese phone number?

No. A Vietnamese SIM is not required for booking. Keep access to the email address used for your request so you can receive updates.

Ready to request your transfer?

Share the exact trip details and requested vehicle. We’ll review availability before confirming the transfer and fare.

Request a transfer

The travel journal

A little further into Vietnam

Cities, coastlines, and the journeys between them. Explore destination stories and practical ideas for planning your trip.

Explore the guides